Question 1

Managers should do nothing if the variance observed from the standard is acceptable.

Accepted Answer

A) True 
 B)False

Question 2

Clinical psychologists suggest that employee theft ________.

Accepted Answer

A)   occurs primarily when there are poor management-labor relations
B)   is a symptom of poor planning and management control
C)   happens because people find ways to rationalize this behavior as correct
D)   reflects deep cultural problems in the societyE) A) and B)
F) All of the above

Question 3

Managers engage in controlling activities to protect the organization and its assets.

Accepted Answer

A) True 
 B)False

Question 4

Some control criteria, such as employee satisfaction, can be used for any management situation.

Accepted Answer

A) True 
 B)False

Question 5

The ________ approach to performance measurement was introduced as a way to evaluate organizational performance from more than just the financial perspective.

Accepted Answer

A)   market value
B)   economic value
C)   balanced scorecard
D)   financial controlE) A) and D)
F) A) and C)

Question 6

________ refers to the process of monitoring, comparing, and correcting work performance.

Accepted Answer

A)   Controlling
B)   Leading
C)   Planning
D)   OrganizingE) All of the above
F) A) and B)

Question 7

Which of the following ratios measures how efficiently and effectively the firm is using its assets to generate revenue?

Accepted Answer

A)   liquidity ratios
B)   leverage ratios
C)   activity ratios
D)   profitability ratiosE) None of the above
F) A) and C)

Question 8

Which of the following refers to the overall output of goods or services produced divided by the inputs needed to generate that output?

Accepted Answer

A)   Yield
B)   Demand function
C)   Effectiveness
D)   ProductivityE) C) and D)
F) A) and C)

Question 9

Two areas in which corporate governance is being reformed are the role of boards of directors and ________.

Accepted Answer

A)   employee stock options
B)   financial reporting
C)   executive compensation
D)   top level managementE) None of the above
F) B) and C)

Question 10

Managers could choose to do nothing when ________.

Accepted Answer

A)   an employee fails to attain the standard because of internal problems
B)   the difference between actual performance and standard performance is low and acceptable
C)   performance standards are acceptable, though the employees have not attained it
D)   the variance observed from the expected performance is caused due to unrealistic standardsE) A) and D)
F) None of the above

Question 11

Employers establish specific policies defining theft and fraud and discipline procedures.This is an example of a concurrent control measure to control employee theft.

Accepted Answer

A) True 
 B)False

Question 12

The Sarbanes-Oxley Act called for ________.

Accepted Answer

A)   increased pollution control measures from the government
B)   more disclosure and transparency of corporate financial information
C)   limited accountability of directors and executives of corporates
D)   more social contribution from companies in the United StatesE) A) and C)
F) All of the above

Question 13

The Sarbanes-Oxley Act also called for more disclosure and transparency of corporate financial information.

Accepted Answer

A) True 
 B)False

Question 14

Frank believes organizational effectiveness is more important to the organization than organizational productivity.What could be the rationale behind this belief?

Accepted Answer

A)   Organizational productivity is not a measure of organizational performance.
B)   Organizational effectiveness is a measure of how well the organizational goals are met.
C)   Organizational productivity is not directly related to organizational output.
D)   Organizational effectiveness is a quantitative measure of the input-output relationship.E) C) and D)
F) A) and D)

Question 15

Managers should use subjective measures when ________.

Accepted Answer

A)   work activities cannot be expressed in quantifiable terms
B)   work activities are critical to the organization
C)   organizational processes and activities are complex
D)   immediate managerial action is requiredE) C) and D)
F) None of the above

Question 16

Using corporate hotlines or other mechanisms for reporting and investigating workplace violence is an example of feedback control.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following sources provides information which is comprehensive, formal, and easy to file and retrieve?

Accepted Answer

A)   oral reports
B)   personal observations
C)   statistical reports
D)   written reportsE) All of the above
F) A) and B)

Question 18

Productivity decreases when an organization raises the prices of its products.

Accepted Answer

A) True 
 B)False

Question 19

When data is analyzed and processed, it becomes ________.

Accepted Answer

A)   a system
B)   information
C)   fact
D)   a structureE) A) and B)
F) A) and C)

Question 20

In a short essay, list and briefly explain the steps, processes, and best practices managers typically utilize in the control process.Provide examples where appropriate.

Accepted Answer

a∙Measuring-the first step in the contro...

Exam 10: Managerial Controls

Some control criteria, such as employee satisfaction, can be used for any management situation.

Correct AnswerverifiedShow Answer

Frank believes organizational effectiveness is more important to the organization than organizational productivity.What could be the rationale behind this belief?

Correct AnswerverifiedShow Answer

The Sarbanes-Oxley Act also called for more disclosure and transparency of corporate financial information.

Correct AnswerverifiedShow Answer

Productivity decreases when an organization raises the prices of its products.

Correct AnswerverifiedShow Answer

Two areas in which corporate governance is being reformed are the role of boards of directors and ________.

Correct AnswerverifiedShow Answer

Using corporate hotlines or other mechanisms for reporting and investigating workplace violence is an example of feedback control.

Correct AnswerverifiedShow Answer

In a short essay, list and briefly explain the steps, processes, and best practices managers typically utilize in the control process.Provide examples where appropriate.

Correct Answerverifieda∙Measuring-the first step in the contro...View AnswerShow Answer

Which of the following sources provides information which is comprehensive, formal, and easy to file and retrieve?

Correct AnswerverifiedShow Answer

When data is analyzed and processed, it becomes ________.

Correct AnswerverifiedShow Answer

Managers should use subjective measures when ________.

Correct AnswerverifiedShow Answer

________ refers to the process of monitoring, comparing, and correcting work performance.

Correct AnswerverifiedShow Answer

Managers could choose to do nothing when ________.

Correct AnswerverifiedShow Answer

Employers establish specific policies defining theft and fraud and discipline procedures.This is an example of a concurrent control measure to control employee theft.

Correct AnswerverifiedShow Answer

Managers should do nothing if the variance observed from the standard is acceptable.

Correct AnswerverifiedShow Answer

Clinical psychologists suggest that employee theft ________.

Correct AnswerverifiedShow Answer

Which of the following ratios measures how efficiently and effectively the firm is using its assets to generate revenue?

Correct AnswerverifiedShow Answer

The ________ approach to performance measurement was introduced as a way to evaluate organizational performance from more than just the financial perspective.

Correct AnswerverifiedShow Answer

Which of the following refers to the overall output of goods or services produced divided by the inputs needed to generate that output?

Correct AnswerverifiedShow Answer

Managers engage in controlling activities to protect the organization and its assets.

Correct AnswerverifiedShow Answer

The Sarbanes-Oxley Act called for ________.

Correct AnswerverifiedShow Answer

Correct Answer
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a∙Measuring-the first step in the contro...
View Answer

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